Auto Glass Replacement Tucson is a local Tucson auto glass website in Tucson, Arizona.  We're available from 8am-5pm Monday through Sunday to tackle any of your auto glass needs.

If you have any questions feel free to give us a shout  or browse through our windshield repair and replacement Frequently Asked Questions below:

What areas do you service in Arizona?
Auto Glass Replacement Tucson serves Tucson, Arizona, and all surrounding areas.

How do I determine if my auto glass should be repaired or replaced?
Usually, if your windshields damage is in the driver's field of vision or if the windshield damage is larger than a quarter, it's likely you'll need an auto glass replacement, and your insurance company may require it. if the damage to your windshield is smaller than a quarter, in most cases, it might be salvageable.

Can I choose any Tucson auto glass repair or replacement shop?
Yes. However, you'll find that some insurance companies will try to "steer" auto glass work to their preferred repair facilities to save money which is ILLEGAL, and in some cases has resulted in an all around bad experience.

Why do I need a certified auto glass technician?
Your windshield plays a huge part in your vehicle's safety, which is why any auto glass repair or replacement work should be completed by an experienced auto glass professional who is experienced with your vehicle and the best methods, techniques, and products to use in order to insure your safety and a quality Tucson windshield repair or replacement.

What is an original equipment manufacturer (OEM) replacement windshield? Why is it important?

An OEM replacement windshield is produced from original equipment-style tooling. This type of windshield will have the same appearance of your car's original windshield and will fit properly in the window frame making noise and leakage problems much less likely.

Do you use DOT (Department of Transportation) certified glass for your windshield replacements?
Yes. We only use DOT certified glass and all of our auto glass products are completely furnished by OEM manufacturers, which stands for Original Equipment Manufacturers. We also   inspect each piece of glass for quality workmanship and optimal clarity prior to each installation as well.

What kind of information will you need to know when I call?
When you call you should have your insurance company name and policy number available, as well as the year, make, and model of your vehicle.  We'll also need to know the severity of damage you have, as well as when and where you would like the work performed.

What's the difference between windshield glass and other auto glass?
Your vehicle's auto glass is designed for your safety in the event of an accident. This is why your windshield is constructed of laminated safety glass. All other glass inside the vehicle is made of tempered glass. The difference is simple.

The reason your windshield is constructed of laminated safety glass, which is two pieces of glass separated with a layer of vinyl in between, keeping it intact in case of an accident. Although tempered glass is much stronger, it doesn't have a dual layer like the windshield. It's only purpose is to keep wind, rain, and debris outside of the vehicle, so if it breaks, it's designed to shatter into small pieces to eliminate potential safety risk.

Which insurance companies do you work with?
Auto Glass Replacement Tucson is approved by all major insurance companies because we only install quality Tucson auto glass which is backed by our lifetime warranty.

Is windshield replacement covered by my insurance company?
Yes, but only if you have comprehensive coverage and auto glass damage is covered by your insurance company. Keep in mind some insurance companies will ask that you cover any deductibles.

How will my auto insurance company get billed for my windshield services?
Auto Glass Replacement Tucson handles the entire glass claim for you. As soon as you have scheduled service with us, we'll confirm your auto glass coverage while processing the glass claim directly with your insurance company.

Will I be required to file anything with my insurance company?
No. We'll take care of everything so you don't have to. We'll even file all of the required paperwork and bill your insurance company directly.

Will my insurance rates go up if I file an auto glass claim or will it count towards my insurance policy?
No, because a damaged windshield does not reflect your driving history. Auto glass repair and replacement both fall under comprehensive coverage, not collision. In most cases, insurance companies will not count auto glass damage as a claim on your policy but please contact your agent for more details or we can do it for you.

Will my insurance company cover my auto glass damage in Tucson?
Auto glass repair and replacement insurance is usually covered by comprehensive insurance coverage. If you have comprehensive coverage, your windshield damage should be covered by your plan even if the auto glass damage was caused by vandalism or road debris.

At times your insurance company could also waive your deductible if you have a chip or crack repaired. If you would like to find out what your options are as far as your coverage or deductible, just let us know and we'll check it out for you before you schedule a job.

Will you handle my auto glass claim for me?
Yes. We'll take care of all the paperwork and billing with your insurance company so you don’t have to.

What if I don't have full glass coverage?
If you don't have full auto glass coverage, you may need to cover a portion of your windshield services. We understand that not all drivers carry full Tucson auto glass coverage which is why we strive to provide the highest quality auto glass at the lowest prices with a professional windshield installation.

What kind of auto glass will you install in my vehicle?
At Auto Glass Replacement Tucson, we only use (DOT) department of transportation approved auto glass replacement parts which helps to keep you safe just as your manufacturer intended in the event of an accident.

How long does it take to replace my windshield?
On average, most auto glass replacements for newer vehicles will be installed within an hour. When replacing windshields in older vehicles, we may need to remove rust which may require extra time. When you schedule a job with us, our customer service representative will schedule your installation so your vehicle is ready and safe to drive when you need it.

Are there any special precautions I should take after my windshield has been replaced?
Yes. It's important that you keep your door glass cracked so when the doors shut, the air pressure in the vehicle doesn't push out the windshield. This precaution is only for the first 24 hours after your auto glass replacement. Please note that it's also recommended to not pressure wash your vehicle for at least 24 hours as well.

Can you replace any glass in my vehicle?
Yes. We can replace door glass, back glass, door glass, vent glass, back glass, quarter glass, etc.

What kinds of chips and cracks can be repaired?

Windshield repairs can do wonders for any type of vehicle whether it be a car, truck, SUV, or recreational vehicle. Usually, there are four major types of chips referenced as the Star Break, Half-Moon, Combination Break, and the Bulls-Eye or Partial Bulls-Eye. If your windshield damage is smaller than a quarter... the chances are we can repair it.

Why does my insurance company want me to use Safelite Auto Glass?
It's very common for insurance companies to use a free service to handle their auto glass only claims for scheduling and billing services such as Safelite's Glass Network and Lynx. These auto glass services are owned and operated by large glass manufacturing companies who offer to process auto glass claims in exchange for being routed all the calls which saves the insurance companies from having to hire more reps to handle the calls.

If you don't have a glass shop in mind, they will set you up with a glass shop of their own. This is why they provide these services for free - to get thousands of jobs. Often times it is unclear whether you are talking to your own insurance company or a representative from one of these glass companies.

You, the customer, have the right by law to choose any auto glass shop you feel comfortable doing business with. You can not be told or coerced by your insurance company to use a specific shop to their liking. This practice is called steering and is against the law.

Are all glass companies the same?
The auto glass service industry doesn't have to meet specific conditions like the auto glass manufacturing industry, which must meet certain criteria to market their product.

At times, our glass technicians have come across prior installations which posed potentially dangerous situations. Unfortunately, not all auto glass technicians are trained and educated properly. However, Auto Glass Replacement Tucson strives to go the extra mile when repairing or replacing our customers windshields because we know a safe and quality installation or repair will keep you and your passengers safe and happy which keeps our customers coming back time and time again.

Are there standards for safe auto glass installations in Tucson?
The American National Standards Institute (ANSI) certified the first standard for safe auto glass replacements which is called the "Auto Glass Replacement Safety Standard".

How does a windshield repair work?
To repair auto glass, first the crack or chip is cleaned and dried thoroughly.  When it is fully dry, the auto glass specialist will extract any air trapped inside and inject a glass resin into the damaged area which prevents any further damage. The resin is “cured” by using ultraviolet light, before all excess material is scraped off, and the repaired section of glass is polished.

Even though a windshield repair can improve the appearance, the damage will not completely disappear. However, you should expect to see 90-95% of the damage disappear. Please keep in mind... by not repairing the windshield quickly, the damage will fill with dirt and debris making a windshield repair more difficult, plus you take the risk of the damage spreading which could cause the entire windshield to be replaced.

I have a chip in my windshield, is it really important that I fix it right away?
Yes! Any damage to your windshield should be repaired right away to prevent it from spreading or cracking. Another important reason is because your windshield is protects you from more than just wind and debris. As a matter of fact, it's an important structural element of your vehicle.

Your windshield helps to keep everyone in the vehicle safe in case of a front impact accident, plus it keeps your car's airbag in an optimum position so it can function as designed.

Is a cracked or improperly installed windshield dangerous?
Yes. A damaged or improperly installed windshield is without a doubt a danger to everyone inside the vehicle. A properly installed windshield acts as a barrier and will prevent you and your passengers from being ejected during an accident.

It also acts as a fail safe for the passenger side air bags and supports the roof to protect you from being crushed should you roll over in an accident. Never underestimate the importance of your windshield. If you have any damage whatsoever to you windshield you owe it to yourself and your passengers to have it looked at by a professional auto glass technician.

Do windshields leak after a replacement?
Yes. However, when your windshield is properly installed, this is extremely rare. However, we guarantee your windshield against leakage or any other problems for as long as you own your vehicle.

What do you do with my window stickers, antennas, rain sensors etc. that are on my windshield?
Everything will be carefully removed and re-applied to your new windshield, as it was. If at any point a sticker becomes damaged and cannot be re-applied, we'll save it for for you so you can get a new one.

Is there a warranty or guarantee on your auto glass services?
At Auto Glass Replacement Tucson your satisfaction is 100% guaranteed. If for any reason you're not happy, please let us know and we'll make it right.